Return Policy for

Welcome to, your trusted destination for enriching bioinformatics education. We're committed to delivering an exceptional learning experience, but if our courses do not meet your expectations, we have a straightforward return policy designed to ensure your satisfaction.

Refund Eligibility:

1. Within the Trial Period: If you find our courses unsatisfactory within the initial 5 days after enrollment, you are eligible for a full refund.
2.  Course Unavailability or Technical Issues: Should you encounter technical difficulties or if a course becomes inaccessible, and the issue isn't resolved promptly, you can request a refund.

Refund Process:

1. Contact Support: To initiate a refund request, please contact our dedicated customer support team at within 5 days of enrolling.
2. Provide Details: Kindly include your order details, explain your reason for dissatisfaction, and provide any relevant information.
3. Verification: Our team will carefully review your request to verify your eligibility for a refund.
4. Refund Issuance: If your refund request is approved, we will process the refund within 20 business days. The refund will be credited to the original payment method used during enrollment.


1. Course Completion: Refunds will not be granted if you've completed a significant portion of the course content or earned a completion certificate.
2. Bundled Courses: For bundled course packages, refunds will be granted only for unaccessed courses within the bundle.

Contact Us:

For any questions or concerns about our return policy, you can reach out to our customer support team at
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